Case request workflow
Collect a public case request, review the submission, approve or decline it, and convert approved intake into an active case.
Casewyze brings the moving parts of an investigation into a single workspace: clients, accounts, contacts, cases, subjects, applicant intake, updates, tasks, events, calendars, and a full finance layer built for real agency operations.
Give proposed work a clear review path, then keep staff activity connected to the case. These focused workflows help agencies preserve context from the first request through ongoing updates and final reporting.
Collect a public case request, review the submission, approve or decline it, and convert approved intake into an active case.
Keep investigator activity, updates, emails, subjects, and timeline events connected for clearer handoffs and review.
Download a reusable OpenOffice Writer template for chronology, findings, evidence, and investigator sign-off.
Start with the relationship layer. Casewyze keeps client organizations, people, and related matters connected so you can see who owns the work, who needs updates, and what cases belong together.
Track client organizations, law firms, insurers, vendors, and internal agency relationships without scattering details across spreadsheets.
Store attorneys, adjusters, clients, witnesses, vendors, and internal staff contacts alongside their related accounts and cases.
See open matters, past work, billing activity, and communication context from one place before you start the next assignment.
Client organizations are searchable by account, contact, email, industry, and location.
Casewyze treats each case as the center of the investigation, then connects the people, vehicles, devices, businesses, evidence, and updates that make the case real. The importance of disciplined evidence handling is reflected in NIST evidence management guidance.
Create and manage cases with status, assignment, budget, client, subject, and activity context in one focused workspace.
Track structured subject records with attributes, photos, identifiers, relationships, and notes that investigators can actually search.
Capture surveillance notes, accounting notes, review items, AI summaries, and client-ready status updates as the work unfolds.
People, vehicles, businesses, locations, and items are tracked as structured subjects instead of loose notes.
Turn casework into visible, assignable work. Investigators, admins, vendors, and managers can see what needs attention and what has already happened.
Connect activity records to cases, staff, dates, time, expenses, and case updates so the operational record stays complete.
Manage tasks, due dates, owners, status, and follow-ups so nothing important lives only in someone’s inbox or memory.
Give admins, investigators, vendors, and managers the context they need without overexposing sensitive case information.
Activity records keep narrative, assignment, dates, locations, linked updates, and billing context together.
Casewyze now supports public job application forms and applicant conversion workflows for agencies that recruit investigators, vendors, or internal staff. Candidates submit through a branded form, and your team reviews the record inside Casewyze instead of rebuilding the application from email attachments.
Share a public intake link that collects candidate contact information, position interest, availability, eligibility, work history, education, licenses, references, resumes, cover letters, and supporting files.
Submitted applications become applicant records with statuses, attachments, notes, permissions, and source context that stay in the same operating system as the rest of the agency.
Convert an applicant into a staff or vendor profile when the decision is made, carrying application details, skills, credentials, history, and files into the working record.
Give candidates a branded public form instead of asking them to email resumes and scattered details.
Keep the application, documents, review notes, status, and access controls together for the hiring team.
Create or link the right profile when the candidate is ready, with application history preserved.
Investigative work is time-sensitive. Casewyze helps teams coordinate appointments, surveillance windows, court dates, reminders, and case milestones.
Attach appointments, hearings, surveillance windows, interviews, and deadlines to the case records they belong to.
Give your team a calendar view of upcoming work so assignments, deadlines, and case commitments are easier to coordinate.
Use dates and events to drive follow-ups, check-ins, and review points before a case goes quiet or a deadline sneaks up.
Events and tasks stay visible against the calendar view so planned work is tied back to the case record.
Casewyze connects case operations to the money side of the business: budgets, retainers, time, expenses, invoices, and financial visibility by case or client.
Set case budgets, watch remaining funds, track adjustment history, and keep investigators aware of financial limits.
Log hours by staff, case, activity type, and date so billing and profitability are built from the actual work performed.
Record mileage, surveillance costs, vendor charges, filing fees, and other expenses where they belong: with the case.
Soft and hard caps give teams a live view of remaining dollars before additional work is approved.
Beyond daily work, Casewyze gives agency owners and managers the structure to review performance, protect data, and keep the business moving.
Understand case status, workload, financial activity, and team output without rebuilding reports from scratch every week.
Separate client, investigator, vendor, staff, and admin access so sensitive work is visible only to the right people. Review the Casewyze security practices behind these controls.
Use AI-assisted summaries to turn case activity into a cleaner narrative that your team can review before sending.
Evidence, reports, tags, folders, access labels, internal uploads, and external storage links stay attached to the case file. Explore the evidence organizer.
Start a Casewyze workspace and bring clients, cases, subjects, applicant intake, updates, tasks, calendar events, and finance into the same operating system.
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